DIY Platforms
DIY Builder Platforms are designed for individuals without a coding background. They are typically user-friendly and come with drag-and-drop interfaces and pre-built templates. This makes them a good choice for businesses that want to get started with chatbots quickly. DIY platforms function very often as SAAS businesses, offering free trials,
Advantages of DIY chatbot platforms:
- Ease of use: DIY chatbot platforms are designed to be easy, even for people with no coding experience.
- Affordability: DIY chatbot platforms are typically more affordable than custom chatbot development.
- Scalability: DIY chatbot platforms can be scaled to meet the needs of businesses of all sizes.
- Customization: DIY chatbot platforms offer various customization options, so businesses can create chatbots that match their specific brand and needs.
Disadvantages of DIY chatbot platforms include:
- Limited features: DIY chatbot platforms may offer only some of the features some businesses need.
- Performance: DIY chatbot platforms may not perform as well as custom-developed chatbots.
- Support: DIY chatbot platforms may provide less support than custom chatbot development companies.
Examples:
Botsify is a drag-and-drop bot editor, which is easy to deploy as it comes with pre-built templates like Travel Agency templates, Restaurant templates, and more industry-specific solutions. It integrates with social media, and it embeds easily on websites. The solution is costly, though, for smaller businesses, and it is a niche product.
Fin is a part of the Intercom.com platform. Fin helps resolve customer questions, provides support, and can train itself based on data you create on or off the intercom website. Fin allows users to deploy the chatbot on multiple channels, and it is a user-friendly bot. Working with the bot is easy to learn and has remarkable versatility for a DIY platform.
Mobile Monkey belongs to the customers.ai platform. Strangely, after trying to sign up several times, I could not log in to the platform.
